Shipping policy
Our goal is to offer you the satisfied shipping options, no matter where you live. We deliver to hundreds of customers across the world every day, and we strive to provide you with the satisfied services. This policy is applicable to ALL orders. This policy is designed to ensure that you are clearly aware of our shipping policies and procedures. By ordering from our store you accept the policies contained herein.
SHIPPING COSTS
- Free shipping on all orders amount to or over $89 in the below mentioned countries.
- If your shipping address is P.O Box or APO/FPO address, we can ship your item by Post Office. But it takes longer time to reach you about 7-10 business days.
SHIPPING TIME FRAME
The time frame of an order delivery is divided into two parts:
Processing Time:
2 to 5 business days
Shipping Time :
Standard (Default Logistics): 10 to 15 business days (Monday to Friday)
Others:
Shipping and processing time are counted based on business days, which means that are counted from Monday to Friday. Order cut off time will be 06:00 PM Hong Kong Standard Time.
Detailed Shipping Info:
Geo:
North America (USA, Canada): 7-14 business days
South America (Columbia Chile Peru Argentina Ecuador Mexico): 10-15 business days
Oceania (Australia): 7-15 business days
Oceania (New Zealand): 7-15 business days
Europe (France Germany Belgium Luxembourg Netherlands): 7-14 business days
Europe (Sweden Portugal Italy): 7-14 business days
Europe (England): 7-14 business days
Europe (Finland Iceland Switzerland The Czech Republic Greece Austria): 7-14 business days
Europe (Norway Denmark Sweden Ireland Luxembourg Switzerland The Czech Republic Slovakia Poland Slovenia Romania Hungary Latvia Lithuania Estonia): 7-14 business days
Europe (Croatia Georgia Spain): 7-14 business days
Asia (Korea Japan Philippines Vietnam Thailand Singapore Malaysia India Pakistan Kazakhstan Israel Saudi Arabia Cyprus): 7-14 business days
Africa (Egypt Libya Morocco South Africa Niger Ghana Côte d’Ivoire Togo Sultan Guinea): 10-15 business days
For all above mentioned location, all orders amount less than $89.00, shipping charge is $8.99. Othewise, free shipping on all orders amount to or over $89
ORDER MODIFICATION AND CANCELLATION:
If you wanna modify or cancel your order, please contact Aimecpatas Customer Service Team within 24 hours after placing order. An extra charge will be generated if there is a price difference. Any requests for modification or cancellation over 24 hours cannot be acceptable.
DAMAGED IN TRANSIT:
If you find your parcel is damaged in transit, please reject the parcel from the courier and contact us as soon as possible. But if you cannot sign the parcel via face-to-face, please contact us for the further solutions.
CUSTOM DUTIES AND TAXES:
We ship to all locations on a DDU (Delivery Duty Unpaid) basis, which means that all relevant import taxes and duties will not be included in the product price. If the customs duties are imposed in the recipient's country or region, the taxes will be paid by the customer.
ORDER TRACKING
If there have any question about the shipping status, you can check on the express company official site, or please contact with us via service@aimecpatas.com
Note: Due to increased volume and the impact of COVID-19, we are experiencing delays in processing and shipping. Therefore, your order may take longer than usual to arrive and we are working diligently to get them to you as quickly as possible.
All of our packages and warehouses are rigorously disinfected several times daily using hospital standards. Our employees also get daily checkups by medical professionals. So your packages are totally safe.
Regarding the shipping status, 95% of orders are shipping normally.
We're processing a high volume of orders under strict warehouse safety protocols.
We hope the info provided here answering your questions about the safety of packages from Aimecpatas.com.
If any question or concern, please don't hesitate to contact us via email service@aimecpatas.com